DOMINIC WEST BRAND — SHIPPING & RETURNS

SHIPPING DETAILS

All orders from Dominic West Brand are fulfilled and shipped by our production partner, Printful.
Your items are created on demand and shipped directly to you once production is complete.

Processing Time
2–5 business days on average.

Estimated Shipping Times

USA: 3–7 business days
Canada: 5–10 business days
International: 7–21 business days

Shipping times may vary during holidays or high-volume seasons.

Tracking
Tracking information is automatically emailed once your order ships.
Some orders may arrive in multiple packages depending on product type.

DELIVERY ISSUES

If your package shows “Delivered” but you did not receive it, please check with the carrier first.
If the issue is not resolved, contact us at:
support@dominicwestbrand.com

RETURNS & EXCHANGES

Because each item is made on demand, we accept returns only for the following:

Defective or damaged items
Incorrect items received

We cannot accept returns for:

Wrong size chosen
Buyer’s remorse
Color or style preference

Please check our size charts before ordering.

How to Start a Return
Email support@dominicwestbrand.com with your order number and photos of the issue.

Return Address
All approved returns are handled by our fulfillment partner:
Dominic West Brand / Printful Returns
(Return address varies by order. Do not mail returns without approval.)

Refunds
Refunds are issued once Printful confirms the returned item.
Processing time is typically 3–7 business days.

BUSINESS MAIL (NOT RETURNS)

BUSINESS MAILING ADDRESS

Use this address for business correspondence only:
Dominic West Brand
2405 Essington Rd

Suite B
Joliet, IL. 60135

This is not the return address for customer orders.